Har-Paws Privacy Policy

Last updated: 18th January 2026

Har-Paws respects your privacy and is committed to keeping your personal information safe.

This policy explains what information we collect, how we use it, and how we look after it when you use our dog boarding, walking, sitting, or day care services.

This is a shortened version of our Privacy Policy. Our full Privacy Policy, which is provided to customers and available on request, explains our data practices in more detail and is legally binding.

What Information We Collect:

We may collect:

Your name and contact details (phone number, email, address)
Emergency contact details
Information about your dog (such as name, breed, behaviour, medical or dietary needs)
Booking and payment records
Messages or emails you send to us
Photos of your dog (only with your permission)

How We Use Your Information:

We use your information to:

Provide safe and reliable care for your dog
Manage bookings and communicate with you
Contact a vet or emergency contact if needed
Keep basic business and insurance records

Sharing Your Information:

We only share your information when necessary, for example:

With a vet in an emergency
With insurers or professional advisers
If we are legally required to do so

We never sell your personal information.

Keeping Your Information Safe:

We keep your information secure and only access it when needed.
We keep it only for as long as necessary for our services or legal requirements.

Your Rights:

You have the right to:

Ask what information we hold about you
Ask for corrections if something is wrong
Ask us to delete your information when it’s no longer needed

To do this, just contact us using the details below.

If you have any questions about this policy or how we use your information, please contact:

Name: Constance Harper

Address: 46 Cobbold Court, 1 Elverton Street, SW1P2QG

Phone Number: 07955017452

E-mail: connieharper@har-paws.co.uk

ICO Registration Number: ZC083132

You can also contact the Information Commissioner’s Office (ICO) if you have concerns about data protection.